Today is the 13th and fedex still has not taken custody of the package No proper response to calls or emails Customer service phone number tells you to fill out a ticket online.but no one answers those.
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Msi service location page provides a list of service locations for msi products worldwide
You can select a product category and find the service location nearby by selecting the continent and city you are in.
Phone the number listed during their hours and ask if they have someone in washington area, either an agent, or if you need to send it to them I think the website only lists the main location, but when you contact them and explain the problem, they will give you options. And then afterward, the usa customer service manager He assured me he is the highest ranking exec for the usa team, shared both phone and his direct email and said i can check back with him early september.
I did chat with amazon Was hoping they'd forgive 2 weeks late on the refund policy But they seemed to sympathize with my issue and could only advise me to contact higher up in msi customer service to complain I decided however to submit the rma web form even though it told me my correct serial number was invalid
I was suprised when shortly after i did get the rma.
The phone number is unavailable It says so on the website and in the emails i received updating the order I called it three times anyway The recorded message says to use the website
I used the other contact options on the website They didn't work, except to get replies from tech support and warranty, who each said to contact customer. Did you contact msi support through their web ticket system Or you can visit their local service center to purchase a new battery.
The retailer or reseller is obligated to provide support for any msi components/gaming gear that they sold or create an rma number in order to send it to the service center
Please contact your shop/seller directly and make a repair request with them Best regards, msi customer service team The charger for my msi gf63 thin (i can't find the exact model and the s/n has rubbed off the sticker) broke, and i am trying to find a replacement The charger i have was 120w, 20v, 6a, and 4.5mm x 3mm
There are several ones i've found that are various brands and the prices vary a lot, so i'm looking for some guidance on what is legit If it's relevant, i'm in ireland. Msi india's customer service is one of the worst in the industry
